Founded in 2011, Nativy is an online translation agency, headquartered in Vienna, offering professional translation, proofreading, and localization services for over 500 language combinations and 53 areas of expertise including engineering, legal, marketing, and IT.
We would be very happy to present you and your company with our innovative system live at an online appointment. Simply contact us via our contact form or by email and we will get back to you shortly.
Nativy’s services are provided by over 3000 professional translators and linguists from 67 countries, all of whom are vetted and constantly evaluated as per the requirements of EU standard. As per this norm, all translators must have either a graduate degree in translations; a graduate degree in the language plus two years’ experience; or 5 years’ experience translating in the industry and subject area.
Nativy’s vetting process goes above and beyond that specified by ISO. All new translators undergo a 2-month long probation period before they appear to clients on the platform. During this period, new translators are paired with our quality control proofreaders, and their work is evaluated across our 6 core criteria. Only after they successfully pass the probation period, do we start working with them.
Nativy is proud to count university professors, lawyers, scientists and other industry experts among its translators. All translators translate exclusively into their native language and localize content to match the language and culture of the target region or country.
Our proprietary software including our translator algorithm, online portal, and alarm-based quality control system allow an automated seamless workflow from start to finish, and step-by-step monitoring of every order.
Automized tracking and notifications ensure that human operators–translators, project managers, and our quality control team–are notified the moment an order is off-schedule or needs undue attention. Our project management team is therefore able to intervene exactly when needed.
We are a fully automized online service but pride ourselves in our great customer service. Our customer service team is available on the phone, live chat, and email to answer all your queries and special requests everyday from 6am to 11pm CET including on weekends and holidays.
Nativy is a technology company as much as it is a translation agency. Our Product and Engineering teams are constantly working on optimizing the online portal, introducing new features requested by clients, tweaking our algorithms, and incorporating the latest in translation technologies.
Our engineering team is also available to customize Nativy for your needs, and to deploy our Rest API for integration with your CMS, DAM, PIM, ERP or other software systems.
At Nativy we understand the importance of proprietary information and have several measures in place to ensure that your content is secure and handled with confidentiality. All transactions on nativy.com are conducted on a secure https line. Nativy is hosted on Microsoft Azure, and all files are stored on the Windows Azure Cloud.
Nativy is fully compliant with GDPR.
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Our translation with proofreading process goes above and beyond that required by EU standard and consists of 6 steps, i.e. 4 steps more than what is required by the “4-eye-principle.”
At Nativy, each document is proofread 3 times by 2 professional translators who are native speakers. Our project management team, aided by our proprietary alarm-based quality control system, monitors every step of the process.
The system automatically notifies translators and project managers if anything is behind schedule, off-track, or of unsatisfactory quality.
